Academic Success Center | success@iastate.edu | - Free tutoring
- Writing and communication consultations
- Academic skills coaching
- Other academic success resources
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Accounts Receivable | ubill@iastate.edu | - Questions about Ubill
- Explanation of charges
- How to pay
- Repayment plan options
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Athletics and Recreation | cyclonehealth@iastate.edu | - Information on getting tickets to ISU athletic games and events
- Recreation Services information
- Intramural sports
- Fitness facility information
- Trips and workshops
- Sports clubs
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Department of Residence | housing@iastate.edu | - On-campus housing
- Housing contracts
- Availability
- Housing during breaks
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Graduate College | grad_college@iastate.edu | - Graduate Handbook
- Graduation deadlines
- Professional development opportunities
- Graduate Assistantship information
- Career Services
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Information Technology Services | solution@iastate.edu | - Resetting ISU password
- Setting up ISU accounts
- All technology support assistance
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Office of Admissions | admissions@iastate.edu | - Admissions document requirements
- Admissions process and programs offered
- International merit scholarships and international excellence awards
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Office of Child Care and Family Services | ccfamily@iastate.edu | - Campus child care services
- Family resources
- Parenting Hub
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Office of the Registrar | registrar@iastate.edu | - Add/Drop Deadlines
- Academic Calendars
- Academic Records
- Transcripts:
- Verification and proof of Enrollment
- Proof of online/in-person classes
- Student Records
- Workday questions about student record:
- Address/name changes
- Not displaying correct major/program
- Residency Classification for tuition
- Registration questions:
- Catalog policies
- Leave of Absence/Withdrawal requests
- Returning/Reentering/Reinstatement
- Schedule changes
- Information about various student holds
- Tuition and fees information
- Questions about amount being assessed – questions about paying tuition and fees go to Accounts Receivable
- Graduation Office
- Applying for graduation
- Official Graduation Invitations
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Student Counseling Services | cyclonehealth@iastate.edu | - Mental health support
- Individual and group counseling services
- Crisis support team
- Wellbeing resources
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Student Engagement | studentengage@iastate.edu | - Student organization database for all current student orgs and clubs
- Leadership and service opportunities
- Student Union Board information
- Events held at the Memorial Union and ISU AfterDark programs
- Links to CyBowl, The Workshop, and the Maintenance Shop
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Student Legal Services | studentlegalsvcs@iastate.edu | - Free legal advice and assistance in areas including but not limited to:
- Civil Rights and Discrimination
- Consumer Issues
- Criminal Law
- Employment Problems
- Expungement of Criminal Convictions
- Family Law and Divorce
- Immigration
- Landlord - Tenant Problems
- Victim Assistance
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Student and Scholar Health Insurance Program (SSHIP) | hrshelp@iastate.edu | - ISU Health Insurance information
- Questions about waiving insurance
- Explanations of benefits and costs
- Insurance card questions
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Thielen Student Health Center | cyclonehealth@iastate.edu | - Health and Immunization records
- New Student wellness checks
- Medical Clinic
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